Introduction & organisation information
At La Casa della Ada, owned by Predaroli Marco Edoardo, we are committed to serving our customers and contacts to the best of our ability. Part of that commitment involves the responsible management of personal information collected through our website lacasadellaada.com and related interactions. Our main objectives in processing this information are:
- Improving the user experience on our platform by understanding customer needs and preferences.
- Providing timely assistance and responding to information or service requests.
- Improving our products and services to meet the evolving needs of our users.
- Carrying out necessary business operations such as billing and account management.
Our policy is to handle personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we process is protected from unauthorised access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal data while allowing us to deliver the services you trust us with.
We do not have a designated Data Protection Officer (DPO), but we remain fully committed to addressing your privacy concerns. For questions or further information about how we handle personal data, please contact us: info@lacasadellaada.com or +39 340 867 1451.
Your privacy is our priority. We are committed to processing your personal data in a transparent manner with your security in mind. This commitment extends to our collaboration with third-party services that may process personal data on our behalf, such as invoice delivery. Rest assured that all activities are conducted in strict compliance with applicable privacy laws.
Scope and application
Our privacy policy has been designed to protect the personal information of all our contacts, including website visitors, registered users, and customers. Whether you are simply browsing lacasadellaada.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is handled to the highest standards of privacy and security. This policy outlines our practices and your rights regarding personal data.
Data collection and processing
Our commitment to transparency and data protection extends to how we collect and use your personal data. We collect personal data through various interactions, including but not limited to when you use our services such as Bed & Breakfast accommodation, or when you provide information directly to us.
The following list details the types of personal data we may process:
- Full name
- Email address and/or phone number
Please note that we only process information that is essential for providing our services, fulfilling legal obligations, or improving the user experience. Your privacy is fundamental and we are committed to handling your personal information responsibly and in compliance with all applicable laws.
At La Casa della Ada, owned by Predaroli Marco Edoardo, we believe in using personal information in a responsible and ethical manner. The data we collect serves multiple purposes, all aimed at improving the services offered and ensuring the highest level of satisfaction for our users, customers, and staff. Here are the main ways we use the personal information collected:
- Marketing and advertising
- Performance analysis and monitoring
- Communication efforts
- Personalisation and adaptation of the user experience
- Customer support
- User engagement and loyalty
- User feedback and satisfaction
Your privacy is our priority. We process your personal data transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used exclusively for the purposes for which it was collected and in the ways you have authorised.
Data storage and protection
Data storage
Personal information is stored on secure servers located in Europe. For services requiring international data transfers, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those of our main establishment.
Data hosting partners: We work with trusted data hosting service providers committed to using state-of-the-art security measures. These partners are selected based on their compliance with rigorous data protection standards.
Data processing agreements
When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is handled in accordance with the GDPR and other applicable data protection laws. These agreements require third parties to implement appropriate technical and organisational measures to ensure the security of your data.
Transparency and control
We believe in transparency and control over your personal data. You will always be informed of any significant changes to our sharing practices and, where applicable, you will have the opportunity to consent to such changes.
Your trust is important to us and we are committed to ensuring that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any questions or concerns about how personal data is shared and disclosed, please contact us at info@lacasadellaada.com or +39 340 867 1451.
User rights and choices
At La Casa della Ada, owned by Predaroli Marco Edoardo, we recognise and respect your rights regarding your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring that you can exercise your rights effectively. Below is an overview of your rights and how to exercise them:
- Right of access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
- Right to rectification (Art. 16 GDPR): If you believe that the personal information we hold is inaccurate or incomplete, you have the right to request its correction or completion.
- Right to erasure (Art. 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
- Right to restriction of processing (Art. 18 GDPR): You have the right to request the restriction of processing of your personal data under certain conditions.
- Right to data portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal data under certain conditions, including processing for direct marketing purposes.
- Right to withdraw consent (Art. 7(3) GDPR): Where processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to the withdrawal.
- Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.
Exercising your rights
To exercise any of these rights, please contact us at info@lacasadellaada.com or +39 340 867 1451. We will respond to your request in accordance with applicable data protection laws and within the deadlines set by those laws.
Cookies and tracking technologies
At La Casa della Ada, owned by Predaroli Marco Edoardo, we care about your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website lacasadellaada.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, improving the user experience, and providing insights that help us improve.
About cookies and tracking technologies
Cookies are small data files placed on your device that allow us to remember your preferences and collect information about website usage. Tracking technologies such as web beacons and pixel tags help us understand how you interact with our site and which pages you visit.
How we use these technologies
- Essential cookies: Necessary for website functionality such as authentication and security. These do not require consent.
- Performance and analytics cookies: Collect information about how visitors use our website and which pages are visited most frequently. These cookies help us improve our site.
- Functional cookies: Allow the website to provide enhanced features and personalisation, such as remembering your preferences.
- Advertising and targeting cookies: Used to deliver advertising more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
User choices and consent
On your first visit, our website will present you with a cookie consent banner where you can:
- Accept all cookies: Consent to the use of all cookies and tracking technologies.
- Reject non-essential cookies: Only essential cookies will be used to provide you with the necessary website functions.
- Customise preferences: Choose the categories of cookies you wish to allow.
Changes to our use of cookies
We may update our use of cookies and tracking technologies to improve our services or to comply with legal requirements. We will notify you of any significant changes and request your consent where necessary.
For any questions or concerns about the use of cookies and tracking technologies, please contact us at info@lacasadellaada.com or +39 340 867 1451.
